(B) Attempt any one of the following:
Email Writing:
While on a business trip you had to spend a week at a large hotel. However the poor facilities and rude behavior of the hotel-staff made your stay very unpleasant. Write an email of complaint to the manager of the hotel expressing your fillings of annoyance and suggesting what could be to improve the standard of the hotel.
From : chetanbhagat1980@gmail.com
To : managerhotelgrand@gmail.com
Sub : complaint about the poor facilities and Rude behavior of hotel staff .
Dear Sir ,
I am writing in order to express my dissatisfaction concerning a terrible experience which I had in your hotel quite recently.
Last week I came to your grand hotel on business trip. Upon arrival, however, I was informed that my favorite room was not ready , so it was changed. To make matter worse, after several hours waiting, another room which was recommended by your shift manager was not specious enough for me. After accommodating, I also noticed that the air condition would not run properly. This caused inconvenience to me.
I was, therefore, wondering how it could be possible for such an expensive as well as five-star hotel such problems! As this foul-up occurred and was completely your service problems, I feel that I am entitled to request a full refund.
I can be contacted at the mobile phone number provided.
A swift response is greatly appreciated.
Yours faithfully,
Chetan Bhagat
